Authorised by the FCA and Protected by the FSCS
Claims management delivered transparently and in line with UK regulatory requirements.
How FCA Regulation Protects Our Clients
Our FCA Authorisation
APC is authorised and regulated by the Financial Conduct Authority (FCA) under permission number 630201.
Our FCA permissions include assisting in the administration and performance of a contract of insurance, allowing us to formally support policyholders throughout the claims process.
This authorisation enables us to:
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Represent policyholders when presenting, negotiating, and settling insurance claims
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Challenge insurers to ensure claims are handled fairly and in accordance with the policy terms
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Help secure an appropriate settlement amount required to return the property to its pre-loss condition
Financial Services Compensation Scheme (FSCS)
The Financial Services Compensation Scheme (FSCS) exists to protect consumers if an authorised financial firm is unable to meet its obligations.
As an FCA-authorised firm, Allpropertyclaims (APC) is covered by the FSCS, providing an additional layer of reassurance for clients.
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Clients may be eligible to claim compensation if contractual obligations are not met
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Protection covers the first £2,000 of a claim’s value, and 90% of the balance up to £85,000.
Financial Ombudsman Service (FOS)
Where an insurer does not treat a customer fairly, APC is able to escalate the matter to the Financial Ombudsman Service for independent review.
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ICOBS Rule 8.1 requires insurers to handle claims “Promptly and Fairly”.
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Where this does not happen, APC acts on behalf of clients to secure fairer outcomes.
Examples of successful outcomes APC secured through FOS:
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Lloyds Bank GI ordered to increase settlement & pay compensation – Case outcome
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Ageas ordered to contribute towards undamaged kitchen – Case outcome
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Ageas ordered to cover undamaged flooring – Case outcome
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AXA ordered to increase settlement & pay compensation – Case outcome
What This Means for You
Your insurance claim is handled in line with strict regulatory standards set by the Financial Conduct Authority (FCA)
You benefit from additional reassurance through Financial Services Compensation Scheme (FSCS) protection, where applicable
If an insurer does not act fairly, the Financial Ombudsman Service (FOS) can independently review the complaint – and APC has extensive experience supporting clients through this process
Customer Testimonials
Lara – October 2025
★★★★★
All Property Claims is unlike any other company I’ve used before. Their support is second to none, especially when dealing with insurance issues. I’ve never regretted using them; they’ve been absolutely invaluable. Their tradespeople are professional, efficient, and complete work…
Eloise – September 2025
★★★★★
I can’t thank All Property Claims enough for their outstanding service. After experiencing a devastating flood, they guided me seamlessly from the chaos to resolution. Their expertise, dedication, and support made all the difference in restoring normalcy. Highly recommend!
Matteo B – April 2025
★★★★★
Allpropertyclaims was instrumental in ensuring the damage from a leak was properly assessed, investigated and repaired. They were really supportive throughout the lengthy process of dealing with the insurance, and took the lead in dealing with a particularly challenging…